While we were out on Saturday, Royal Mail tried to deliver a package/letter/who knows? that was 60p short on postage. Here’s why I’m annoyed.
1.They are charging £1 on top of the 60p as a “handling fee.” I’m not sure where they get off charging this, because as far as I can tell they aren’t actually handling the package any differently than they would if it was properly postaged.
2. I have no idea what this is as I’m not expecting anything. The notice does not tell me who it is from, so how should I know if I want to pay £1.60 for it?
3. The URL on the card www.royalmail.com/fee2pay does not actually direct to the fee 2 pay section on the Royal Mail website so I had to go find it.
4. In order to pay my fee I have to register with the site (annoying) and opt out of receiving information and offers from the Royal Mail and affiliates (how annoying would that be?!)
That is all. I know it’s only really £1.60 but I felt like having a bit of a rant! Thanks for listening
